# How to Cancel Samsung Care+ (and How to Add It After Purchase) URL: https://upfour.online/samsung/cancel-samsung-care Category: Samsung Tags: samsung care, cancel, subscription, warranty Published: August 28, 2026 Last updated: August 28, 2026 **Short answer:** Cancel Samsung Care+ in the Samsung Members app under Benefits, or by signing in at your Samsung account and managing the subscription. You can also call Samsung Support. Refunds depend on how long the plan has run. Samsung Care+ can be cancelled at any time. What you get back depends on how far into the plan you are and how you paid. > **A trap in the billing** > > If the plan was billed through Google Play rather than Samsung, cancelling in Samsung Members does nothing — the subscription keeps charging. > Check the Play Store subscriptions list as well. People discover this months later on a bank statement, having genuinely believed they had cancelled. ## Cancel in the Samsung Members app 1. Open **Samsung Members**. 2. Go to **Benefits** or **Support**. 3. Find **Samsung Care+**. 4. Select the plan and choose **Cancel** or **Manage subscription**. 5. Confirm. ## Cancel through your Samsung account 1. Sign in at **account.samsung.com**. 2. Open **Subscriptions** or **Services**. 3. Locate the Samsung Care+ plan and cancel it. If the plan was billed through **Google Play**, cancel it there instead: *Play Store › profile › Payments and subscriptions › Subscriptions*. This catches people out — cancelling in Samsung Members does not stop a Play-billed subscription. ## Cancel by phone Call **Samsung Support** for your country. Have ready: - the device **IMEI** (dial `*#06#`) - the **Samsung account** email - the **order number** if it was bought with the phone Some regions require cancellation by phone rather than in-app, particularly where the plan is underwritten by a local insurer. ## Refunds The general pattern, though exact terms vary by region and underwriter: - **Within the initial cooling-off period** (often around 30 days) with **no claims made**: usually a full refund. - **After that period**: typically a pro-rata refund of the unused portion for annual plans. - **Monthly plans**: normally cancel at the end of the current billing period, with no refund of that month. - **After a claim**: refunds are commonly reduced or unavailable. Read the plan terms for your country. Care+ is an insurance product and is regulated locally, so terms genuinely differ between markets rather than being a single global policy. ## What happens after cancelling - Coverage ends — accidental damage is no longer covered. - The **manufacturer warranty is unaffected** and continues to its original expiry. Cancelling Care+ does not void it. - You generally **cannot re-add** Care+ later unless you are still inside the original post-purchase window. That last point matters: cancelling is close to irreversible. If you are cancelling to save money but expect to keep the phone for years, consider that you will not be able to buy back in later. ## Add Samsung Care+ after purchase Yes, within a limited window — commonly around **60 days** from purchase, though this varies by region. 1. Open **Samsung Members**. 2. Go to **Benefits › Samsung Care+**. 3. Check eligibility for your device. 4. Purchase the plan. Alternatively buy it from Samsung's website by entering your device details. **Requirements:** - Device in **undamaged, working condition**. Existing damage disqualifies it. - A **diagnostic check** may be required through Samsung Members, which inspects the screen, battery and sensors remotely. - The device must be **registered** to your Samsung account. - You must be within the eligibility window. ## If Care+ does not appear in Samsung Members Common causes: - **Outside the eligibility window** — the most frequent reason. - **Device not registered.** Register it under *Samsung Members › profile › My devices*. - **Not available in your region.** Care+ is not offered everywhere. - **Signed in to a different Samsung account** than the one the phone is registered to. - **Carrier-purchased device** — some carrier variants are excluded, and the carrier's own protection applies instead. ## Check what you already have Before cancelling or buying, check what is already in place: - **Samsung Members › Benefits** shows active plans and remaining warranty. - **Your carrier plan** may already include device protection you are paying for separately. - **Credit card purchase protection** — many premium cards cover damage for a period after purchase. - **Home contents insurance** — portable electronics are frequently included. Duplicate coverage pays nothing extra. It is worth ten minutes to check before renewing. ## Cancelling because you sold the phone Care+ is tied to a specific device, not to you. If you sell the phone: - **Cancel the plan** — it does not benefit you any more. - In some regions coverage can be **transferred** to the new owner. Ask Samsung Support; it can be a modest selling point. - Remember to **remove your Samsung account and Reactivation Lock** before handing it over, or the buyer cannot activate it. See [deleting or removing a Samsung account](/samsung/delete-samsung-account). ## In short Cancel through **Samsung Members › Benefits**, your **Samsung account subscriptions**, or **Samsung Support** by phone — and through **Google Play** if that is how it was billed. Refunds are usually full within the cooling-off period and pro-rata afterwards. You can add Care+ within roughly 60 days of purchase if the device is undamaged, but rarely after that. ## Frequently asked questions ### How do I cancel Samsung Care+? Open Samsung Members, go to Benefits, select the Samsung Care+ plan and cancel it. You can also cancel from account.samsung.com under Subscriptions, or by calling Samsung Support. If billed through Google Play, cancel it in the Play Store instead. ### Do I get a refund if I cancel Samsung Care+? Usually a full refund within the initial cooling-off period if no claim has been made, and a pro-rata refund of the unused portion afterwards on annual plans. Monthly plans typically end at the close of the billing period. ### Can I add Samsung Care+ to a phone I already own? Yes, generally within about 60 days of purchase depending on region. Open Samsung Members › Benefits and check eligibility. The device must be undamaged and may need a remote diagnostic check. ### Does cancelling Samsung Care+ affect my warranty? No. The standard manufacturer warranty continues to its original expiry date. Cancelling only ends the additional accidental damage coverage. --- Source: https://upfour.online/samsung/cancel-samsung-care — © 2026 UpFour